NÖLB ) Polak, Barbara: ¬The¬ Use of Events as a Customer Relationship Tool. - [Wiener Neustadt] , 2012. - V, 82 Bl. : graph. Darst. ( Kollat: V, 82 Bl. : graph. Darst.)Wiener Neustadt, FH-Master's programme Business Consultancy international, Masterthes., 2012
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